PlanetBox Return Policy
Every return window, fee, and holiday extension for PlanetBox — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Get a Return Authorization Number before you ship anything back — PlanetBox says refunds "cannot be guaranteed" without one, and processing can take 4-6 weeks, so this isn't a fast-refund brand if you're in a hurry.
Policy at a glance
- Return window
- 60 days (with Return Authorization Number)
- Return shipping
- Customer pays to ship the item back; PlanetBox does not cover return shipping costs
- Free returns
- No - customer pays return shipping
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Kids
Can’t be returned: Purchases from authorized retailers other than PlanetBox.com; warranty coverage excludes cosmetic damage, accidental damage, misuse, abuse, negligence, or loss/theft
Time-sensitive items: Warranty claims limited to products purchased within the last 90 days on planetbox.com
Why PlanetBox earned a B-
How PlanetBox compares
Top-graded Kids rivals — tap one for the full side-by-side.
About PlanetBox
Stainless steel bento-style lunch boxes built to survive years of school lunches are PlanetBox's specialty, aimed at parents tired of replacing plastic containers every semester. The compartment trays and magnetic closures are designed specifically to hold up in dishwashers and backpacks, at a steeper price than disposable lunch gear but with a durability pitch to match.
Worth knowing: the return window is a generous 60 days, but you're on your own for return shipping costs, and processing can take 4-6 weeks — so budget both the shipping expense and the wait if a box doesn't work out.
What they sell
- Stainless steel bento-style lunch boxes
- Insulated lunch bags and carriers
- Replacement trays and magnets
- Kids' water bottles
Frequently asked questions
What is PlanetBox's return window?
60 days (with Return Authorization Number)
Does PlanetBox offer free returns?
No - customer pays return shipping
How much does PlanetBox charge for return shipping?
Customer pays to ship the item back; PlanetBox does not cover return shipping costs
Does PlanetBox charge a restocking fee?
None published
Does PlanetBox extend its return window for the holidays?
None published
What items cannot be returned to PlanetBox?
Purchases from authorized retailers other than PlanetBox.com; warranty coverage excludes cosmetic damage, accidental damage, misuse, abuse, negligence, or loss/theft
Also known as
planetbox.com
Return-policy data is compiled from PlanetBox’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on PlanetBox’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.