Prolon Life Return Policy
Every return window, fee, and holiday extension for Prolon Life — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Damaged box or missing items are handled separately from returns — photograph the problem and contact support within 14 days, since that's the only path to a refund or replacement once your order ships.
Policy at a glance
- Return window
- No returns (all sales final, opened or unopened)
- Holiday extension
- None published
- Category
- Pharmacy
Can’t be returned: All products, opened or unopened; sealed food-safety packaging cannot be accepted back once shipped
Why Prolon Life earned a C
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About Prolon Life
Five-day boxed meal kits designed to mimic the effects of fasting without full food deprivation are Prolon's whole business, developed out of USC longevity research and sold as a structured program rather than individual groceries. It's aimed at people curious about fasting's health benefits but who don't want to go without food entirely.
Because it's a sealed, single-use food product, there's genuinely no return path here — not even for an unopened box. That's a real tradeoff to know about before ordering: you're committing to the purchase price the moment you check out, and the only recourse if something's wrong is reporting damage or missing items with photos within 14 days.
What they sell
- 5-day fasting-mimicking diet meal kits
- Structured plant-based meal bars and soups
- Longevity-focused supplement add-ons
- Multi-cycle program bundles
Frequently asked questions
What is Prolon Life's return window?
No returns (all sales final, opened or unopened)
Does Prolon Life extend its return window for the holidays?
None published
What items cannot be returned to Prolon Life?
All products, opened or unopened; sealed food-safety packaging cannot be accepted back once shipped
Also known as
prolonlife.com, prolon life, prolon
Return-policy data is compiled from Prolon Life’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Prolon Life’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.