True Nutrition Return Policy
Every return window, fee, and holiday extension for True Nutrition — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Custom protein blends can still be returned, but only if at least 60% of the bag is left — don't scoop through most of it before deciding you don't like the taste.
Policy at a glance
- Return window
- 30 days (from receipt)
- Return shipping
- Customer is responsible for return shipping costs; no prepaid label is offered.
- Free returns
- No - customer pays return shipping
- Restocking fee
- None
- Holiday extension
- None published
- Category
- General
Can’t be returned: Perishable goods, personal care and beauty products, hazardous materials, sale items, gift cards; custom single-pound blends are only eligible if at least 60% of the product remains in the package
Why True Nutrition earned a C+
How True Nutrition compares
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About True Nutrition
Build-your-own protein powder is the whole draw at True Nutrition: pick a base protein, add flavors, mix in creatine or greens, and the company blends it to order rather than selling pre-made tubs. It's a level of customization most supplement brands don't offer at this scale.
Serious gym-goers and people managing specific dietary restrictions gravitate here, since you can dial out allergens or unwanted fillers entirely. The tradeoff for that customization: because these are made-to-order blends, you need an RMA number before returning anything, and you're on the hook for the return shipping cost yourself, unlike some subscription supplement brands that cover it.
What they sell
- Custom-blended whey, casein, and plant-based protein powders
- Pre-workout and creatine supplements
- Greens powders and superfood blends
- Collagen and recovery supplements
- Meal replacement shakes
Frequently asked questions
What is True Nutrition's return window?
30 days (from receipt)
Does True Nutrition offer free returns?
No - customer pays return shipping
How much does True Nutrition charge for return shipping?
Customer is responsible for return shipping costs; no prepaid label is offered.
Does True Nutrition charge a restocking fee?
None
Does True Nutrition extend its return window for the holidays?
None published
What items cannot be returned to True Nutrition?
Perishable goods, personal care and beauty products, hazardous materials, sale items, gift cards; custom single-pound blends are only eligible if at least 60% of the product remains in the package
Also known as
truenutrition.com
Return-policy data is compiled from True Nutrition’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on True Nutrition’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.