Coco & Eve Return Policy
Every return window, fee, and holiday extension for Coco & Eve — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If a product arrives damaged, don't pay for return shipping yourself — that's the one case where Coco & Eve covers the cost of sending it back.
Policy at a glance
- Return window
- 30 days (money-back guarantee, excludes shipping)
- Return shipping
- Customer pays return shipping at their own cost except when the product arrived damaged, in which case Coco & Eve covers return postage; a trackable shipping service is recommended.
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: UK/EU change-of-mind returns require the product to be unopened with seals intact
Time-sensitive items: UK/EU customers have a separate 14-day change-of-mind window requiring unopened, sealed product
Why Coco & Eve earned a C+
How Coco & Eve compares
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About Coco & Eve
Coconut and tropical-ingredient haircare, especially their self-tanning mousse and hair masks, built a strong following through influencer marketing rather than department-store counters. Coco & Eve leans into an Australian beach-beauty aesthetic across its self-tan and haircare lines. The 30-day money-back guarantee is generous for beauty products, though you're on the hook for return shipping unless something arrived damaged. If you bought through Amazon rather than the brand's own site, note that a separate policy applies — check with Amazon directly instead.
What they sell
- Self-tanning mousse and tanning mitts
- Coconut hair masks and treatments
- Shampoo and conditioner sets
- Body scrubs and coconut skincare
Frequently asked questions
What is Coco & Eve's return window?
30 days (money-back guarantee, excludes shipping)
Does Coco & Eve offer free returns?
No - fee deducted
How much does Coco & Eve charge for return shipping?
Customer pays return shipping at their own cost except when the product arrived damaged, in which case Coco & Eve covers return postage; a trackable shipping service is recommended.
Does Coco & Eve charge a restocking fee?
None published
Does Coco & Eve extend its return window for the holidays?
None published
What items cannot be returned to Coco & Eve?
UK/EU change-of-mind returns require the product to be unopened with seals intact
Also known as
cocoandeve.com, coco and eve
Return-policy data is compiled from Coco & Eve’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Coco & Eve’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.