DKNY Return Policy
Every return window, fee, and holiday extension for DKNY — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Repackage shoe returns properly — DKNY specifically asks that you put the shoebox inside a separate shipping box, since sending it bare can trigger extra repackaging fees.
Policy at a glance
- Return window
- 30 days (from delivery)
- Return shipping
- Refund is issued less shipping costs; no free return shipping is offered.
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Final sale items and promotions, hosiery, intimates, bras, panties, gift boxes
Why DKNY earned a B+
How DKNY compares
Top-graded Fashion rivals — tap one for the full side-by-side.
About DKNY
That bold, all-caps logo became shorthand for a certain era of downtown New York style, and the brand still trades on that city-cool identity today. It's an American fashion house known for effortless-looking sportswear, structured coats, and city-ready basics.
It sits in the accessible-contemporary tier — pricier than fast fashion but well below true luxury labels. Shoppers here tend to want a polished, put-together look without designer prices. Note that online orders and physical store purchases don't cross over: you can't return something bought online at a DKNY retail location.
What they sell
- Structured coats and outerwear
- Contemporary workwear separates and dresses
- Handbags and accessories
- Logo sweatshirts and casual basics
Frequently asked questions
What is DKNY's return window?
30 days (from delivery)
Does DKNY offer free returns?
No - fee deducted
How much does DKNY charge for return shipping?
Refund is issued less shipping costs; no free return shipping is offered.
Does DKNY charge a restocking fee?
None published
Does DKNY extend its return window for the holidays?
None published
What items cannot be returned to DKNY?
Final sale items and promotions, hosiery, intimates, bras, panties, gift boxes
Also known as
donnakaran.com, dkny.com, dkny, donna karan, donnakaran.zendesk.com
Return-policy data is compiled from DKNY’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on DKNY’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.