HOVSCO Return Policy
Every return window, fee, and holiday extension for HOVSCO — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Ride it under 10 miles and keep every accessory - HOVSCO checks the odometer and requires the original packaging and all contents (battery, charger, keys, tools) for a return to qualify.
Policy at a glance
- Return window
- 15 days (like-new condition, under 10 miles on odometer)
- Return shipping
- For non-quality-issue returns: $100 per e-bike or e-scooter, $50 per e-bike battery, $10 per accessory (baskets, racks); quality-issue/defective returns within the window get a free prepaid return label
- Free returns
- No - fee deducted
- Restocking fee
- Up to 20% restocking or handling fee if a return is shipped back without prior authorization
- Holiday extension
- None published
- Category
- Sports
Can’t be returned: Products bought from unauthorized resellers, items with human-caused damage, special orders, gift cards, giveaways or free items
Why HOVSCO earned a D+
How HOVSCO compares
Top-graded Sports rivals — tap one for the full side-by-side.
About HOVSCO
E-bikes shipped straight to your door skip the bike shop markup, and HOVSCO leans into that with a direct-to-consumer lineup of electric bikes, e-scooters, and batteries. It's a newer entrant competing mostly on price against established e-bike brands. The big thing to plan for: a change-of-mind return on the bike itself costs $100 in return shipping, and you only get 15 days to decide - noticeably shorter and pricier than typical online furniture or electronics returns.
What they sell
- Electric bikes and e-mountain bikes
- Electric scooters
- E-bike batteries and chargers
- Bike racks and baskets
- Riding accessories
Frequently asked questions
What is HOVSCO's return window?
15 days (like-new condition, under 10 miles on odometer)
Does HOVSCO offer free returns?
No - fee deducted
How much does HOVSCO charge for return shipping?
For non-quality-issue returns: $100 per e-bike or e-scooter, $50 per e-bike battery, $10 per accessory (baskets, racks); quality-issue/defective returns within the window get a free prepaid return label
Does HOVSCO charge a restocking fee?
Up to 20% restocking or handling fee if a return is shipped back without prior authorization
Does HOVSCO extend its return window for the holidays?
None published
What items cannot be returned to HOVSCO?
Products bought from unauthorized resellers, items with human-caused damage, special orders, gift cards, giveaways or free items
Also known as
hovsco.com, hovsco
Return-policy data is compiled from HOVSCO’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on HOVSCO’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.