L'AGENCE Return Policy
Every return window, fee, and holiday extension for L'AGENCE — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Return within 14 days if you want cash back — wait past that and up to day 21, and L'AGENCE will only offer store credit, not a refund. Exchanges also skip the $8 restocking fee entirely, so swapping sizes is cheaper than returning for money back.
Policy at a glance
- Return window
- 21 days (14 days for refund, 15-21 days for store credit only)
- Return shipping
- Customer ships via FedEx using the prepaid label in the returns portal; an $8 restocking fee is deducted from the refund or store credit. Exchanges ship free with no restocking fee
- Free returns
- No - fee deducted
- Restocking fee
- $8 flat restocking fee on all returns for refund or store credit (not charged on exchanges)
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Candles (final sale), items marked Final Sale, items marked Exchange Only (unless the needed size is unavailable), swimwear missing its hygienic liner or showing wear, items with perfume/scent or hair on them, items with rips or tears
Time-sensitive items: Refund eligibility 0-14 days, days 15-21 downgrade to store credit only
Why L'AGENCE earned a D+
How L'AGENCE compares
Top-graded Fashion rivals — tap one for the full side-by-side.
About L'AGENCE
Tailored blazers and effortless-looking silk pieces are what L'AGENCE built its reputation on — the kind of contemporary womenswear you'd wear to a dinner and not think twice about. It's a Los Angeles-based label that sits above fast fashion in both price and construction quality, with swimwear as a growing side category. The return window here comes with a catch worth knowing: you get a full refund only in the first 14 days, but between day 15 and 21 you're locked into store credit instead of cash back.
If you're the type who tries things on right away and doesn't sit on packages, this isn't a problem. If you tend to let orders pile up before trying them on, budget for that shrinking refund window.
What they sell
- Tailored blazers and trousers
- Silk blouses and dresses
- Denim
- Swimwear
- Handbags and hats
Frequently asked questions
What is L'AGENCE's return window?
21 days (14 days for refund, 15-21 days for store credit only)
Does L'AGENCE offer free returns?
No - fee deducted
How much does L'AGENCE charge for return shipping?
Customer ships via FedEx using the prepaid label in the returns portal; an $8 restocking fee is deducted from the refund or store credit. Exchanges ship free with no restocking fee
Does L'AGENCE charge a restocking fee?
$8 flat restocking fee on all returns for refund or store credit (not charged on exchanges)
Does L'AGENCE extend its return window for the holidays?
None published
What items cannot be returned to L'AGENCE?
Candles (final sale), items marked Final Sale, items marked Exchange Only (unless the needed size is unavailable), swimwear missing its hygienic liner or showing wear, items with perfume/scent or hair on them, items with rips or tears
Also known as
lagence.com, l'agence
Return-policy data is compiled from L'AGENCE’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on L'AGENCE’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.