HeyReal AI Return Policy
Every return window, fee, and holiday extension for HeyReal AI — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The terms explicitly say disputing a charge (outside of fraud) can get your account blocked and future purchases refused — so if you're unsure about a subscription, don't rely on being able to chargeback your way out of it.
Policy at a glance
- Return window
- No returns (digital service - all sales final)
- Return shipping
- Not applicable (digital service)
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Software
Can’t be returned: All usage fees and membership charges are non-refundable; users agree not to dispute charges or file chargebacks except for fraud
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About HeyReal AI
An AI chat companion app is what's on offer here, part of the wave of character-based AI products that let you build and talk to a virtual persona. It runs on a paid membership model with usage-based fees layered in, which is a step beyond the flat monthly subscription you'd see from a typical streaming or software service.
The policy here is about as strict as it gets: every charge is final, there's no trial-period reversal, and the terms actively discourage even asking your card issuer for a chargeback. If you're curious about this kind of product, it's worth starting with the smallest possible purchase rather than committing to a bigger membership tier up front, since there's no walking it back once you've paid.
What they sell
- AI chatbot companion subscriptions
- Pay-per-use messaging credits
- Character customization features
Frequently asked questions
What is HeyReal AI's return window?
No returns (digital service - all sales final)
Does HeyReal AI offer free returns?
No - fee deducted
How much does HeyReal AI charge for return shipping?
Not applicable (digital service)
Does HeyReal AI charge a restocking fee?
None
Does HeyReal AI extend its return window for the holidays?
None published
What items cannot be returned to HeyReal AI?
All usage fees and membership charges are non-refundable; users agree not to dispute charges or file chargebacks except for fraud
Also known as
heyreal.ai
Return-policy data is compiled from HeyReal AI’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on HeyReal AI’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.